Based on public reviews and response behavior.
100 reviews over 780 days (about 3.9 per month). Busiest month: 37% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
51.0
Industry average 65.4
14.4 below average
Rating
4.56
Industry average 4.28
0.28 above average
Reply rate
—
Industry average 40.6%
not measured
Not ranked
no reviews in the last 12 months
77% of reviews positive, 23% negative
Covering March 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.464 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.538). Review the worst months in the trend data to identify specific operational or product issues.
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