Customereye

MountVacation

Travel & Hospitalitywww.mountvacation.hr

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 831 days (about 3.7 per month). Busiest month: 10% of reviews. Languages: hr 37%, en 36%, unknown 27%.

Overall Score

60/100
4.58 ★ average rating · 100 reviews
60/100 from 100 reviews over 12 months, moderate confidence. sentiment from 63% of reviews.

Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026

Score

60.1

Industry average 64.2

4.1 below average

Rating

4.58

Industry average 4.08

0.50 above average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#445of 689 ranked in Travel & Hospitality
Top 65% · Mid Pack
#1 (best)#689 (worst)
#443Peer
#444Peer
#445This company
#446Peer
#447Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Based on 63% of reviews
Mid Pack

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering August 2025 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in hr

Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Onboarding
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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