Based on public reviews and response behavior.
100 reviews over 831 days (about 3.7 per month). Busiest month: 10% of reviews. Languages: hr 37%, en 36%, unknown 27%.
Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026
Score
60.1
Industry average 64.2
4.1 below average
Rating
4.58
Industry average 4.08
0.50 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering August 2025 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Reviews are mostly in hr
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 689 ranked companies in Travel & Hospitality (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 18 mentions with a sentiment score of 76.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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