Customereye

monavate.com

Lending & Consumer Financewww.monavate.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 407 days (about 7.5 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

66/100
+18.9 vs. last month4.50 ★ average rating · 100 reviews
66/100 from 100 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026

Score

66.2

Industry average 69.4

3.2 below average

Rating

4.50

Industry average 4.55

0.05 below average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1464of 2381 ranked in Lending & Consumer Finance
Top 61% · Mid Packup 220 from last month
#1 (best)#2381 (worst)
#1462Peer
#1463Peer
#1464This company
#1465Peer
#1466Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering May 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Communication
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Onboarding
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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