Customereye

Moen

Home & Living • Canadawww.moen.ca

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,476 days (about 2.1 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

46/100
−20.0 vs. last month2.42 ★ average rating · 100 reviews
46/100 from 100 reviews over 13 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

45.5

Industry average 67.9

22.4 below average

Rating

2.42

Industry average 4.44

2.02 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5150of 5448 ranked in Home & Living
Top 95% · Bottom Tierdown 1800 from last month
#1 (best)#5448 (worst)
#5148Peer
#5149Peer
#5150This company
#5151Peer
#5152Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

42% of reviews positive, 57% negative

42%
positive
  • Positive42%
  • Neutral1%
  • Negative57%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Product Quality
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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