Based on public reviews and response behavior.
100 reviews over 2,182 days (about 1.4 per month). Busiest month: 6% of reviews. Languages: en 58%, da 25%, nl 5%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 63.9, rating 4.24 stars, reply rate 36.3%, over 2,543 ranked companies · benchmark 2 Nov 2026
Score
27.6
Industry average 63.9
36.3 below average
Rating
2.16
Industry average 4.24
2.08 below average
Reply rate
—
Industry average 36.3%
not measured
Not ranked
no reviews in the last 12 months
38% of reviews positive, 62% negative
Covering June 2020 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,543 ranked companies in General Retail & Marketplaces (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.105 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.189). Review the worst months in the trend data to identify specific operational or product issues.
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