Based on public reviews and response behavior.
117 reviews over 445 days (about 8 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: it 82%, en 17%, ro 1%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026
Score
27.2
Industry average 64.8
37.6 below average
Rating
4.64
Industry average 4.32
0.32 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
15% of reviews positive, 84% negative
Covering September 2026 — 73 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 89% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Italian
Share of theme mentions
Themes extracted from 117 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 27.2 sits in the bottom quarter of about 3,000 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 9% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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