Based on public reviews and response behavior.
200 reviews over 190 days (about 32 per month). Busiest month: 32% of reviews. Languages: en 100%.
Apparel & Fashion average: score 63.5, rating 4.26 stars, reply rate 38.3%, over 2,186 ranked companies · benchmark 12 Oct 2026
Score
74.3
Industry average 63.5
10.8 above average
Rating
4.79
Industry average 4.26
0.53 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,186 ranked companies in Apparel & Fashion (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.775 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 74.3 places the company in the top quarter of about 2,200 ranked Apparel & Fashion companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99