Customereye

Medicare Solutions

Finance & Insurance • United Stateswww.medicaresolutions.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
4.81 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#98of 373
Top 26% · Upper Half
#1 (best)#373 (worst)
#96Peer
#97Peer
#98This company
#99Peer
#100Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 996 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
45.6%
Product Quality
14.0%
Onboarding
11.7%
Loyalty
7.1%
Communication
6.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 21.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
6.0%
3
1.3%
2
0.7%
1
2.0%

Based on 1,000 analyzed reviews. Sentiment is slipping: 88.5% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

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