Based on public reviews and response behavior.
100 reviews over 220 days (about 14 per month). Busiest month: 20% of reviews. Languages: en 95%, unknown 5%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
43.4
Industry average 62.9
19.5 below average
Rating
3.94
Industry average 4.27
0.33 below average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 32% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.180 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.4 sits in the bottom quarter of about 2,000 ranked Finance & Insurance companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
