Zillion Insurance

Finance & Insurance • United Statesmyzillion.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

79/100

−0.6 vs. last month4.94 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#18of 373

Top 5% · Top Tier

#1 (best)#373 (worst)

#16Peer

#17Peer

#18This company

#19Peer

#20Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%

positive

Positive87%
Neutral2%
Negative11%

Sentiment Balance

Covering July 2026 — 93 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 12% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

24.8%

Customer Support

19.4%

Product Quality

14.4%

Response Speed

12.8%

Pricing

9.0%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 11.4% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

96.4%

4★

2.4%

3★

0.5%

2★

0.3%

1★

0.4%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 99.2% in the three months before that.

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