Based on public reviews and response behavior.
1,028 reviews over 372 days (about 84 per month). Busiest month: 12% of reviews. Languages: en 81%, es 11%, unknown 8%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
67.1
Industry average 62.9
4.2 above average
Rating
4.56
Industry average 4.27
0.29 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering July 2026 — 45 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 36% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,028 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.106). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 88% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
