Based on public reviews and response behavior.
100 reviews over 892 days (about 3.4 per month). Busiest month: 13% of reviews. Languages: en 98%, de 1%, nl 1%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
58.7
Industry average 64.5
5.8 below average
Rating
4.84
Industry average 4.25
0.59 above average
Reply rate
—
Industry average 38.3%
not measured
Not ranked
no reviews in the last 12 months
90% of reviews positive, 10% negative
Covering January 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 80 mentions with a sentiment score of 91.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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