Based on public reviews and response behavior.
500 reviews over 330 days (about 46 per month). Busiest month: 13% of reviews. Languages: en 96%, unknown 3%, af 0%.
Food & Beverage average: score 61.8, rating 4.29 stars, reply rate 34.3%, over 2,066 ranked companies · benchmark 7 Oct 2026
Score
77.5
Industry average 61.8
15.7 above average
Rating
4.31
Industry average 4.29
0.02 above average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 500 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,066 ranked companies in Food & Beverage (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 77.5 places the company in the top quarter of about 2,100 ranked Food & Beverage companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 62% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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