MagicKitchen

Food & Beverage • United Stateswww.magickitchen.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−7.0 vs. last month4.30 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#420of 551

Top 76% · Bottom Tier

#1 (best)#551 (worst)

#418Peer

#419Peer

#420This company

#421Peer

#422Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%

positive

Positive69%
Neutral2%
Negative30%

Sentiment Balance

Covering October 2024 — 47 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 23% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

29.6%

Onboarding

14.7%

Customer Support

12.2%

Product Quality

12.2%

Loyalty

8.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 5.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

64.5%

4★

16.8%

3★

8.5%

2★

4.5%

1★

5.7%

Based on 600 analyzed reviews. Sentiment is improving: 94.2% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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