Customereye

Loxley Colour

Printing & Signage • United Kingdomwww.loxleycolour.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+5.8 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#170of 232
Top 73% · Mid Pack
#1 (best)#232 (worst)
#168Peer
#169Peer
#170This company
#171Peer
#172Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering November 2024 — 45 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.4%
Customer Support
19.7%
Delivery Shipping
15.2%
Loyalty
12.9%
Response Speed
12.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.2%
4
4.2%
3
1.8%
2
1.0%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.6% of reviews in the last three months were positive, compared with 98.5% in the three months before that.

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