Customereye

LIPOELASTIC LTD.

Healthcare & Medical • United Kingdomwww.lipoelastic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−2.4 vs. last month4.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#341of 615
Top 55% · Mid Pack
#1 (best)#615 (worst)
#339Peer
#340Peer
#341This company
#342Peer
#343Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering December 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.4%
Delivery Shipping
18.9%
Customer Support
16.2%
Response Speed
15.2%
Loyalty
10.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 24.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.0%
4
8.0%
3
4.3%
2
3.2%
1
4.5%

Based on 600 analyzed reviews. Sentiment is slipping: 87.8% of reviews in the last three months were positive, compared with 95.1% in the three months before that.

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