Customereye

Life Line Screening

Healthcare & Medical • United Stateswww.lifelinescreening.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−8.0 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#503of 615
Top 82% · Bottom Tier
#1 (best)#615 (worst)
#501Peer
#502Peer
#503This company
#504Peer
#505Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering October 2024 — 47 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.6%
Response Speed
24.6%
Onboarding
11.7%
Product Quality
10.4%
Pricing
8.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 4.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 45.3% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
73.5%
4
11.7%
3
8.3%
2
3.5%
1
3.0%

Based on 600 analyzed reviews.

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