Based on public reviews and response behavior.
1,300 reviews over 133 days (about 298 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: en 80%, unknown 17%, bg 0%.
Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,881 ranked companies · benchmark 25 Oct 2026
Score
33.0
Industry average 63.2
30.2 below average
Rating
2.17
Industry average 4.22
2.05 below average
Reply rate
—
Industry average 33.1%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 62% negative
Covering September 2026 — 53 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 62% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 1,300 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,881 ranked companies in Food & Beverage (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.244 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 33.0 sits in the bottom quarter of about 2,900 ranked Food & Beverage companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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