Customereye

Liberty

Real Estate & Property • United Kingdomwww.liberty-group.co.uk

Review data last updated .

Based on public reviews and response behavior.

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700 reviews over 2,282 days (about 9.3 per month). Busiest month: 12% of reviews. Languages: unknown 55%, en 35%, et 10%.

Overall Score

46/100
−14.8 vs. last month4.45 ★ average rating · 700 reviews
46/100 from 700 reviews over 57 months, high confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

46.2

Industry average 66.8

20.6 below average

Rating

4.45

Industry average 4.21

0.24 above average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#565of 637 ranked in Real Estate & Property
Top 89% · Bottom Tier
#1 (best)#637 (worst)
#563Peer
#564Peer
#565This company
#566Peer
#567Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

50% of reviews positive, 49% negative

50%
positive
  • Positive50%
  • Neutral0%
  • Negative49%

Sentiment Balance

Covering September 2026 — 35 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 34% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Problem Resolution
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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