Based on public reviews and response behavior.
68 reviews over 2,405 days (about 0.9 per month). Busiest month: 6% of reviews. Languages: en 77%, fr 19%, it 3%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
20.7
Industry average 61.8
41.1 below average
Rating
1.46
Industry average 4.15
2.69 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 70% negative
Covering July 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 68 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.502 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.032). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99