Based on public reviews and response behavior.
100 reviews over 1,529 days (about 2 per month). Busiest month: 97% of reviews — one month dominates this sample. Languages: en 99%, fr 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
20.6
Industry average 61.8
41.2 below average
Rating
1.01
Industry average 4.15
3.14 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 78% negative
Covering February 2022 — 97 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 78% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.299 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 20.6 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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