Customereye

Lesta Paving

Construction & Industrial • United Kingdomwww.lestapaving.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#132of 404
Top 33% · Upper Half
#1 (best)#404 (worst)
#130Peer
#131Peer
#132This company
#133Peer
#134Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.3%
Customer Support
20.0%
Delivery Shipping
18.9%
Loyalty
14.6%
Pricing
7.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW1/100
1/100
signal score
  • Built from a negative-review share of 11.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
96.8%
4
2.5%
3
0.2%
2
0.2%
1
0.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 95.0% in the three months before that.

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