Lenses For Hire

Media & Content • United Kingdomwww.lensesforhire.co.uk

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

73/100

−5.1 vs. last month4.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#7of 172

Top 4% · Top Tier

#1 (best)#172 (worst)

#5Peer

#6Peer

#7This company

#8Peer

#9Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral1%
Negative7%

Sentiment Balance

Covering November 2024 — 27 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.4%

Product Quality

19.3%

Loyalty

19.0%

Onboarding

12.0%

Delivery Shipping

10.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100

6/100

signal score

•Built from a negative-review share of 6.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

98.5%

4★

1.5%

3★

0.0%

2★

0.0%

1★

0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights