Based on public reviews and response behavior.
600 reviews over 450 days (about 41 per month). Busiest month: 11% of reviews.
Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026
Score
73.2
Industry average 60.8
12.4 above average
Rating
4.99
Industry average 4.08
0.91 above average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 7% negative
Covering November 2024 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Media & Content (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 381 mentions with a sentiment score of 88.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99