Customereye

The Leasehold Advisory Service

Legal & Compliance • United Kingdomwww.lease-advice.org

Review data last updated .

Based on public reviews and response behavior.

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147 reviews over 649 days (about 6.9 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, ro 1%.

Overall Score

78/100
−0.5 vs. last month3.87 ★ average rating · 147 reviews
78/100 from 147 reviews over 4 months, limited confidence. one month holds 51% of the reviews.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

78.3

Industry average 70.0

8.3 above average

Rating

3.87

Industry average 4.51

0.64 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#275of 1072 ranked in Legal & Compliance
Top 26% · Upper Halfup 18 from last month
#1 (best)#1072 (worst)
#273Peer
#274Peer
#275This company
#276Peer
#277Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

70% of reviews positive, 30% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering August 2026 — 75 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Product Quality
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Problem Resolution
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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