Leaf Home Stair Lift

Home & Living • United Stateswww.leafhomesafetysolutions.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+6.0 vs. last month4.01 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#569of 675

Top 84% · Bottom Tier

#1 (best)#675 (worst)

#567Peer

#568Peer

#569This company

#570Peer

#571Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering December 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.7%

Customer Support

16.9%

Problem Resolution

13.8%

Loyalty

12.2%

Response Speed

10.9%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 13.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

58.3%

4★

13.7%

3★

10.5%

2★

5.3%

1★

12.2%

Based on 600 analyzed reviews. Sentiment is improving: 74.4% of reviews in the last three months were positive, compared with 62.1% in the three months before that.

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