Customereye

LANGUAGECERT

Schools & Academic Education • United Kingdomwww.languagecert.org

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 17 days (about 358 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (17 days)
−7.9 vs. last month4.60 ★ average rating · 200 reviews
71/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 71% of the reviews.

Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026

Score

70.6

Industry average 69.6

1.0 above average

Rating

4.60

Industry average 4.54

0.06 above average

Reply rate

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Industry average 38.9%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#511of 1012 ranked in Schools & Academic Education
Top 50% · Mid Packup 45 from last month
#1 (best)#1012 (worst)
#509Peer
#510Peer
#511This company
#512Peer
#513Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026 — 141 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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