Customereye

Open Colleges

Schools & Academic Education • Australiaopencolleges.edu.au

Review data last updated .

Based on public reviews and response behavior.

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176 reviews over 375 days (about 14 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

70/100
−2.4 vs. last month4.41 ★ average rating · 176 reviews
70/100 from 176 reviews over 13 months, moderate confidence.

Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026

Score

70.3

Industry average 69.6

0.7 above average

Rating

4.41

Industry average 4.54

0.13 below average

Reply rate

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Industry average 38.9%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#515of 1012 ranked in Schools & Academic Education
Top 51% · Mid Packup 83 from last month
#1 (best)#1012 (worst)
#513Peer
#514Peer
#515This company
#516Peer
#517Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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