Customereye

K12

Schools & Academic Education • United Stateswww.k12.com

Review data last updated .

Based on public reviews and response behavior.

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184 reviews over 112 days (about 50 per month). Busiest month: 47% of reviews. Languages: en 98%, unknown 2%.

Overall Score

70/100
Short observation window (112 days)
−3.8 vs. last month4.18 ★ average rating · 184 reviews
70/100 from 184 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026

Score

70.2

Industry average 69.6

0.6 above average

Rating

4.18

Industry average 4.54

0.36 below average

Reply rate

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Industry average 38.9%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#518of 1012 ranked in Schools & Academic Education
Top 51% · Mid Packdown 21 from last month
#1 (best)#1012 (worst)
#516Peer
#517Peer
#518This company
#519Peer
#520Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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