Customereye

LAGUIOLE IMPORTS

Home & Living • United Stateswww.laguiole-imports.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

54/100
+9.0 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#342of 675
Top 51% · Mid Pack
#1 (best)#675 (worst)
#340Peer
#341Peer
#342This company
#343Peer
#344Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering December 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.2%
Delivery Shipping
21.6%
Response Speed
17.7%
Customer Support
11.3%
Loyalty
8.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.3%
4
3.5%
3
0.7%
2
0.8%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.9% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis