Based on public reviews and response behavior.
600 reviews over 268 days (about 68 per month). Busiest month: 14% of reviews.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 18 Oct 2026
Score
48.3
Industry average 63.4
15.1 below average
Rating
4.64
Industry average 4.32
0.32 above average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering October 2024 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 30% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.3 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 7% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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