Kick Ass Grills

Home & Living • United Stateswww.kickassgrills.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−55.0 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#556of 675

Top 82% · Bottom Tier

#1 (best)#675 (worst)

#554Peer

#555Peer

#556This company

#557Peer

#558Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%

positive

Positive67%
Neutral2%
Negative32%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.3%

Response Speed

14.3%

Customer Support

13.3%

Product Quality

12.3%

Onboarding

9.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100

50/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

78.0%

4★

6.8%

3★

3.2%

2★

4.8%

1★

7.2%

Based on 600 analyzed reviews. Sentiment is slipping: 58.3% of reviews in the last three months were positive, compared with 82.4% in the three months before that.

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