Based on public reviews and response behavior.
193 reviews over 16 days (about 367 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 75%, fr 15%, es 6%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
65.4
Industry average 66.9
1.5 below average
Rating
4.20
Industry average 4.46
0.26 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering September 2026 — 192 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 29% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 193 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 91% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 102 mentions with a sentiment score of 72.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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