Customereye

Kebur Garden Materials

Construction & Industrial • United Kingdomwww.kebur.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−3.8 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#191of 404
Top 47% · Upper Half
#1 (best)#404 (worst)
#189Peer
#190Peer
#191This company
#192Peer
#193Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering November 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 18% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.5%
Delivery Shipping
21.5%
Product Quality
18.4%
Loyalty
10.0%
Response Speed
7.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.0%
4
4.0%
3
1.5%
2
0.7%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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