Schools & Academic Education • United Stateswww.kaplaninternational.com
Review data last updated .
Based on public reviews and response behavior.
158 reviews over 175 days (about 27 per month). Busiest month: 29% of reviews. Languages: fr 48%, en 39%, unknown 6%.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
67.1
Industry average 69.6
2.5 below average
Rating
4.42
Industry average 4.54
0.12 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering August 2026 — 45 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Reviews are mostly in French
Share of theme mentions
Themes from the 158 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.136). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 84.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
