NextDoorDriving

Schools & Academic Education • United Statesnextdoordriving.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

+13.6 vs. last month4.96 ★ average rating · 385 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#58of 203

Top 29% · Upper Half

#1 (best)#203 (worst)

#56Peer

#57Peer

#58This company

#59Peer

#60Peer

Overall Customer Sentiment

Above Average

73% of reviews positive, 24% negative

73%

positive

Positive73%
Neutral3%
Negative24%

Sentiment Balance

Covering September 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 380 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

34.3%

Product Quality

23.2%

Onboarding

15.6%

Pricing

8.1%

Loyalty

7.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 34.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.4%

4★

3.6%

3★

0.0%

2★

0.0%

1★

0.0%

Based on 385 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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