Based on public reviews and response behavior.
200 reviews over 2,955 days (about 2.1 per month). Busiest month: 19% of reviews. Languages: en 98%, unknown 2%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
56.2
Industry average 64.5
8.3 below average
Rating
3.88
Industry average 4.25
0.37 below average
Reply rate
—
Industry average 38.3%
not measured
Not ranked
no reviews in the last 12 months
77% of reviews positive, 23% negative
Covering April 2015 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 122 mentions with a sentiment score of 78.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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