Based on public reviews and response behavior.
100 reviews over 1,767 days (about 1.7 per month). Busiest month: 10% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,066 ranked companies · benchmark 19 Oct 2026
Score
56.2
Industry average 64.0
7.8 below average
Rating
3.15
Industry average 4.25
1.10 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 40% negative
Covering January 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,066 ranked companies in Apparel & Fashion (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.240 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.701). Review the worst months in the trend data to identify specific operational or product issues.
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