Based on public reviews and response behavior.
1,021 reviews over 2,963 days (about 10 per month). Busiest month: 18% of reviews. Languages: en 94%, unknown 6%, fr 0%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
38.6
Industry average 66.2
27.6 below average
Rating
2.94
Industry average 4.38
1.44 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 59% negative
Covering September 2026 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 57% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,021 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 38.6 sits in the bottom quarter of about 1,500 ranked Professional Services companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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