Based on public reviews and response behavior.
79 reviews over 254 days (about 9.5 per month). Busiest month: 28% of reviews. Languages: en 99%, fr 1%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 24 Oct 2026
Score
61.3
Industry average 66.1
4.8 below average
Rating
3.99
Industry average 4.34
0.35 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering March 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 32 mentions with a sentiment score of 92.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.