JumpSport

Sports & Fitness • United Stateswww.jumpsport.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+9.4 vs. last month4.67 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#88of 174

Top 51% · Mid Pack

#1 (best)#174 (worst)

#86Peer

#87Peer

#88This company

#89Peer

#90Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering October 2024 — 33 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 9% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.0%

Delivery Shipping

17.9%

Customer Support

14.6%

Response Speed

12.7%

Loyalty

10.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 14.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.4%

4★

5.8%

3★

3.3%

2★

1.8%

1★

3.7%

Based on 601 analyzed reviews. Sentiment is holding steady: 93.2% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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