Customereye

Joseph Joseph

Home & Livingwww.josephjoseph.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 83 days (about 73 per month). Busiest month: 42% of reviews. Languages: en 89%, fr 9%, de 1%.

Overall Score

54/100
Short observation window (83 days)
+8.3 vs. last month4.75 ★ average rating · 200 reviews
54/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

53.8

Industry average 67.9

14.1 below average

Rating

4.75

Industry average 4.44

0.31 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4621of 5448 ranked in Home & Living
Top 85% · Bottom Tierup 1696 from last month
#1 (best)#5448 (worst)
#4619Peer
#4620Peer
#4621This company
#4622Peer
#4623Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering October 2026 — 84 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Problem Resolution
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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