Customereye

Glowing Embers

Home & Livingglowing-embers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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184 reviews over 317 days (about 18 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

54/100
−18.3 vs. last month4.58 ★ average rating · 184 reviews
54/100 from 184 reviews over 11 months, moderate confidence.

Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026

Score

53.8

Industry average 66.7

12.9 below average

Rating

4.58

Industry average 4.46

0.12 above average

Reply rate

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Industry average 46.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#3635of 4428 ranked in Home & Living
Top 82% · Bottom Tierup 1053 from last month
#1 (best)#4428 (worst)
#3633Peer
#3634Peer
#3635This company
#3636Peer
#3637Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering October 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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