Customereye

Jobs2Careers

Jobs & Recruitment • United Stateswww.jobs2careers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

43/100
−23.7 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#71of 78
Top 91% · Bottom Tier
#1 (best)#78 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 36% negative

59%
positive
  • Positive59%
  • Neutral5%
  • Negative36%

Sentiment Balance

Covering September 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 39% of reviews in this period, with 54% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
22.9%
Product Quality
19.9%
Customer Support
18.6%
Communication
14.3%
Loyalty
10.4%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 14.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 48.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
74.7%
4
15.3%
3
6.3%
2
0.8%
1
2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.9% of reviews in the last three months were positive, compared with 96.1% in the three months before that.

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