Customereye

Steady

Jobs & Recruitment • United Statessteadyapp.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.07 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#65of 78
Top 83% · Bottom Tier
#1 (best)#78 (worst)
#63Peer
#64Peer
#65This company
#66Peer
#67Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering April 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 584 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.9%
Pricing
17.7%
Product Quality
17.7%
Onboarding
8.9%
Response Speed
8.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 42.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
66.2%
4
8.7%
3
6.5%
2
3.3%
1
15.3%

Based on 600 analyzed reviews. Sentiment is improving: 30.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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