JJ Roofing Supplies

Construction & Industrial • United Kingdomwww.jjroofingsupplies.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−12.6 vs. last month3.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#360of 404

Top 89% · Bottom Tier

#1 (best)#404 (worst)

#358Peer

#359Peer

#360This company

#361Peer

#362Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 39% negative

60%

positive

Positive60%
Neutral2%
Negative39%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.8%

Customer Support

14.6%

Product Quality

11.8%

Response Speed

11.3%

Pricing

10.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 36.3% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

57.3%

4★

9.0%

3★

6.5%

2★

5.7%

1★

21.5%

Based on 600 analyzed reviews. Sentiment is improving: 74.2% of reviews in the last three months were positive, compared with 67.4% in the three months before that.

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