Based on public reviews and response behavior.
100 reviews over 1,324 days (about 2.3 per month). Busiest month: 11% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
40.9
Industry average 64.5
23.6 below average
Rating
2.11
Industry average 4.25
2.14 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 64% negative
Covering December 2023 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.514 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.9 sits in the bottom quarter of about 2,400 ranked Apparel & Fashion companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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