Based on public reviews and response behavior.
52 reviews over 996 days (about 1.6 per month). Busiest month: 21% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 66.2, rating 4.22 stars, reply rate 43.3%, over 100 ranked companies · benchmark 20 Oct 2026
Score
75.6
Industry average 66.2
9.4 above average
Rating
4.92
Industry average 4.22
0.70 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 4% negative
Covering January 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 52 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 100 ranked companies in Taxis & Public Transport (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 25 mentions with a sentiment score of 95.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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