Customereye

Investors Chronicle

Media & Contentwww.investorschronicle.co.uk

Review data last updated .

Based on public reviews and response behavior.

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52 reviews over 2,990 days (about 0.5 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

34/100
Short observation window (2990 days)
1.85 ★ average rating · 52 reviews
34/100 from 52 reviews over 2 months, limited confidence. trend not shown: window under six months.

Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026

Score

33.8

Industry average 61.5

27.7 below average

Rating

1.85

Industry average 4.08

2.23 below average

Reply rate

—

Industry average 32.3%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#977of 1059 ranked in Media & Content
Top 92% · Bottom Tier
#1 (best)#1059 (worst)
#975Peer
#976Peer
#977This company
#978Peer
#979Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 64% negative

37%
positive
  • Positive37%
  • Neutral0%
  • Negative64%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Communication
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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