Customereye

Interflora Australia

Home & Living • Australiawww.interflora.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

109 reviews over 86 days (about 39 per month). Busiest month: 37% of reviews. Languages: en 100%.

Overall Score

67/100
Short observation window (86 days)
+17.6 vs. last month4.08 ★ average rating · 109 reviews
67/100 from 109 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

67.0

Industry average 67.9

0.9 below average

Rating

4.08

Industry average 4.44

0.36 below average

Reply rate

—

Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2982of 5448 ranked in Home & Living
Top 55% · Mid Packup 2084 from last month
#1 (best)#5448 (worst)
#2980Peer
#2981Peer
#2982This company
#2983Peer
#2984Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering October 2026 — 23 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 13% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Onboarding
Hidden
Communication
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living