Based on public reviews and response behavior.
100 reviews over 2,076 days (about 1.5 per month). Busiest month: 7% of reviews. Languages: en 87%, sv 5%, de 2%.
These figures describe an earlier period, not the last 12 months.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
31.5
Industry average 60.5
29.0 below average
Rating
2.32
Industry average 4.02
1.70 below average
Reply rate
—
Industry average 31.2%
not measured
Not ranked
no reviews in the last 12 months
44% of reviews positive, 54% negative
Covering January 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.149 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.190). Review the worst months in the trend data to identify specific operational or product issues.
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