Customereye

Hungryroot

Food & Beverage • United Stateswww.hungryroot.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

56/100
−10.0 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#225of 551
Top 41% · Upper Half
#1 (best)#551 (worst)
#223Peer
#224Peer
#225This company
#226Peer
#227Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 11% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering September 2024 — 76 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.2%
Onboarding
18.6%
Customer Support
17.1%
Delivery Shipping
15.9%
Response Speed
8.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • •Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
73.5%
4★
14.8%
3★
6.8%
2★
2.2%
1★
2.7%

Based on 600 analyzed reviews. Sentiment is slipping: 92.3% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

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